Yes, all our chandeliers are newly made to order. The frames are based on original designs, while the glass pieces are handcrafted by skilled artisans with over 20 years of experience in glassmaking.
FAQ
Have a question? Check out our frequently asked questions.
Will there be any customs duties?
Import duties and taxes may apply depending on your country's regulations. These costs are the buyer's responsibility. We recommend checking with your local customs office before purchasing.
How much does shipping cost?
We offer free shipping within Europe. For international orders outside Europe, shipping costs are calculated at checkout.
What is the delivery time?
The delivery time will vary depending on the product ordered, as each chandelier is made to order. Please allow approximately 2-3 weeks for production and delivery. We strive to ship your Murano chandelier as quickly as possible.
Which frame should I choose?
The standard frame for our chandeliers is patinated chrome, but you can choose either a matte or shiny gold finish. Read more about selecting a frame here. Gold-colored frames have a slightly higher price. We have extensive experience in matching frames and chandeliers, so feel free to contact us at post@muranoclassics.com if you need assistance.
How is the chandelier shipped?
Our chandeliers are securely packed and shipped via DHL Express or FedEx directly from our glass masters in Italy. Once your order has been dispatched, you will receive a tracking link via email or SMS to follow your shipment.
Are the chandeliers new?
How are the chandeliers packaged?
Each chandelier is carefully packaged with Styrofoam and bubble wrap inside a sturdy box to minimize the risk of damage during transit.
Which bulbs should I use?
Light bulbs are not included with your purchase. The required bulb type and quantity are specified in the product description.
If you have any other questions, please feel free to contact us at post@muranoclassics.com, and we will respond as soon as possible.